We have fully investigated the Flex insights issue, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.
MMS messages were delayed, and were degraded for 30 minutes between 5:00 AM and 8:58 AM Pacific Time on 11/13/2024. During this period of time customers may have experienced interrupted messages. The issue has now been resolved.
We were seeing duplicate webhooks being sent across various accounts between 2024-11-07T14:48 and 2024-11-12T22:14 UTC. Please note this issue is no longer occuring
We are no longer experiencing delivery report delays when sending messages to NUR Telecom in Kyrgyzstan. This incident has been resolved.
We are no longer experiencing SMS delivery delays when sending messages to Claro Network in Chile. This incident has been resolved.
We are no longer experiencing SMS delivery delays when sending messages to Telma Network in Madagascar. This incident has been resolved.
We are no longer experiencing MMS messages delivery delays to T-Mobile in the United States. This incident has been resolved.
The issue With Studio Flow Enqueue Call Widget not being able to process TaskChannel parameter has been resolved and is operating normally at this time. This incident has been resolved.
We are no longer experiencing SMS delivery delays when sending messages to a subset of Twilio Australia Phone Numbers. This incident has been resolved.
We are no longer experiencing SMS delivery delays when sending messages to Bandwidth Network in United States of America via Subset of Short codesThis incident has been resolved.