Incident History

We are no longer experiencing SMS delivery delays when sending messages to Movicel network in Angola. This incident has been resolved.

We have fully investigated the issue with SMS delivery reports to multiple networks in United States of America via subset of shortcodes triggered by our automated alert, and it was determined that there is no customer impact. This incident has been resolved.

We have fully investigated the SMS delivery delays when sending messages to Bouygues Telecom in France via Subset of Longcodes issue, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.

We are no longer experiencing SMS delivery delays when sending messages to Airtel network in Nigeria. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to Etisalat and DU network in the United Arab Emirates. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to GrameenPhone network in Bangladesh. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to CTBC Celular SA (CTBC) in Brazil. This incident has been resolved.

We are no longer experiencing SMS delivery failures to Multiple Networks in the United States of America Over a Subset of Twilio Short Codes. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to Bouygues Telecom in France via subset of longcodes. This incident has been resolved.

We are no longer experiencing Lookup V2 package ReassignedNumber issue. The incident has been resolved