Voice Call Failures from Twilio Phone Numbers to Telcel/Radiomovil Mexico
This incident has been resolved.
Incident History
SMS Delivery Receipt Delays From a Subset of Twilio Short Codes to Viaero United States
We are no longer experiencing delivery report delays from a subset of Twilio Short Codes to Viaero network subscribers in the United States. This incident has been resolved.
Voice Call Audio Quality Degradation between a Subset of Twilio Phone Numbers and Multiple Networks in Australia and New Zealand
The incident has been resolved and voice calls between a subset of Twilio Phone Numbers and affected network subscribers in Australia and New Zealand are operating normally.
On Call Engineers are Investigating
We have fully investigated the SMPP API issue, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.
Issues with Authentication in Twilio Flex
The issue causing intermittent authentication failures in Twilio Flex has been resolved and the service is operating normally at this time.
SMS Delivery Delays from Network Subscribers to a Subset of Twilio Australia Phone Numbers
We are no longer experiencing SMS delivery delays with a subset of Twilio Australia Phone Numbers. This incident has been resolved.
Voice Insights Sub-Account Dashboard Impacted in US1
Twilio Programmable Voice Insights is now operating normally. This incident has been resolved.
SMS Delivery Delays and Failures to Viettel in Vietnam
This incident has been resolved.
User Authentication Identity API Errors in Canada
We are no longer experiencing User Authentication Identity API errors in Canada. This incident has been resolved.
SMS Delivery Delays from a Subset of Twilio Phone Numbers to Multiple Networks in Kazakhstan, Russia, Belarus
The incident has been resolved and SMS delivery from a subset of Twilio Phone Numbers to affected networks in affected countries is operating normally.