SMS Delivery Failures from Twilio to Multiple Networks in Multiple Countries across the Middle East and Africa


Incident resolved in 26h23m30s

Resolved

The incident has been resolved and SMS delivery from Twilio to affected networks in multiple countries across the Middle East and Africa is operating normally.

1786860641

Update

We have observed a recovery in SMS delivery from Twilio to network subscribers on multiple networks in multiple countries in the Middle East and Africa and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.

1786852247

Update

We have observed a recovery in SMS delivery from Twilio to network subscribers on multiple networks in multiple countries in the Middle East & Africa and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

1786837513

Update

Twilio customers may be experiencing SMS delivery failures from Twilio to network subscribers on multiple networks in Middle East & Africa. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available. Affected Networks : Megacom-Kyrgyzstan TDCA-Afghanistan Telecom Cook Islands-Cook Islands Blue Sky Communications-American Samoa Annatel-Israel

1786829963

Update

Twilio customers may be experiencing SMS delivery failures from Twilio to network subscribers on multiple networks in Middle East & Africa. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available. Affected Networks : Megacom-Kyrgyzstan TDCA-Afghanistan Telecom Cook Islands-Cook Islands Blue Sky Communications-American Samoa Annatel-Israel

1786805796

Update

Twilio customers may be experiencing SMS delivery failures from Twilio to network subscribers on multiple networks in Middle East & Africa. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available. Affected Networks : Megacom-Kyrgyzstan TDCA-Afghanistan Telecom Cook Islands-Cook Islands Blue Sky Communications-American Samoa Annatel-Israel

1786791233

Update

Twilio customers may be experiencing SMS delivery failures from Twilio to network subscribers on multiple networks in multiple countries. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

1786783633

Update

Twilio customers may be experiencing SMS delivery failures from Twilio to multiple networks in multiple countries. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

1786779527

Investigating

Twilio customers may be experiencing SMS delivery failures from Twilio to network subscribers on multiple networks in multiple countries. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.

1786776611

Investigating

Twilio customers may be experiencing SMS delivery failures from Twilio to multiple networks in multiple countries. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

1786769340

Investigating

Twilio customers may be experiencing SMS delivery failures from Twilio to multiple networks in multiple countries. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

1786765631