SMS Delivery Failures to Multiple Networks in Japan for a subset of Twilio Numbers


Incident resolved in 53h41m50s

Resolved

We are no longer experiencing SMS delivery delays when sending messages to multiple networks in Japan for a subset of Twilio numbers. This incident has been resolved.

1733713924

Update

We are observing recovery in SMS delivery delays when sending messages to multiple networks in Japan for a subset of Twilio numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

1733706728

Investigating

We are experiencing SMS delivery failures when sending messages to multiple networks in Japan for a subset of Twilio numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.

1733634157

Investigating

We are experiencing SMS delivery failures when sending messages to multiple networks in Japan for a subset of Twilio numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.

1733576618

Investigating

We are experiencing SMS delivery failures when sending messages to multiple networks in Japan for a subset of Twilio numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.

1733547903

Investigating

We are experiencing SMS delivery failures when sending messages to multiple networks in Japan for a subset of Twilio numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

1733538798

Investigating

We are experiencing SMS delivery delays when sending messages to multiple networks in Japan for a subset of Twilio numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

1733533500

Investigating

We are experiencing SMS delivery delays when sending messages to multiple networks in Japan for a subset of Twilio numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

1733526426

Investigating

We are experiencing SMS delivery delays when sending messages to multiple networks in Japan for a subset of Twilio numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

1733523550

Investigating

Our monitoring systems have detected a potential issue with SMS delivery failures to multiple networks in Japan. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

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