SMS Delivery Delays and Failures to Verizon Network in the United States via a Subset of Toll Free Numbers

Resolved

We are no longer experiencing SMS delivery failures to Verizon Network in the United States via a subset of Toll Free Numbers. This incident has been resolved.

Update

We are observing successful SMS delivery to Verizon Network in the United States via a subset of Toll Free Numbers. We will continue to monitor to ensure full service recovery. We expect to provide another update in 30 mins or as soon as more information becomes available.

Investigating

We are experiencing SMS delivery failures to Verizon Network in the United States via a subset of Toll Free Numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in [X minutes] or as soon as more information becomes available.