SMS Delivery Delays To and From all Networks in Canada via Toll Free Numbers and subset of Short Codes and Long Codes

Resolved

We are no longer experiencing SMS delivery delays when sending and receiving messages to all networks in Canada via Toll Free Numbers and subset of Short Codes and Long Codes. This incident has been resolved.

Update

We are observing recovery in SMS delivery delays when sending messages To and From all Networks in Canada via Toll Free Numbers and subset of Short Codes and Long Codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 30 minutes or as soon as more information becomes available.

Investigating

We are experiencing SMS delivery delays when sending and receiving messages to all networks in Canada via Toll Free Numbers and subset of Short Codes and Long Codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.