TwiML Bins – Service Failures

Resolved

This incident has been resolved.

Update

Our engineer have applied the fix and we will provide an update in 30 minutes or as soon as more information becomes available.

Update

Our engineers are continuning to monitor systems for recovery. We will provide another update in 1 hour or as soon as more information becomes available.

Update

We are continuing to monitor for any further issues.

Update

We are continuing to monitor for any further issues.

Update

A fix has been applied, and systems are recovering. We will provide another update in 1 hour or as soon as more information becomes available.

Investigating

Beginning from 12:52 UTC and 13:54 UTC. Engineers began investigating issues regarding TwiML Bins. During this service disruption, customers may have experienced failures fetching TwiML for voice or messaging requests.