SMS Delivery Receipt Delays from Twilio to Telecall Brazil


Incident resolved in 13h32m57s

Resolved

The incident has been resolved and SMS delivery receipts from Twilio to Telecall network subscribers in Brazil is operating normally.

1787168458

Update

We have observed a recovery in SMS delivery receipts from Twilio to Telecall network subscribers in Brazil and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

1787153754

Update

We have observed a recovery in SMS delivery from Twilio to Telecall network subscribers in Brazil and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

1787146529

Update

Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Telecall network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 4 hours or as soon as more information becomes available.

1787131870

Update

Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Telecall network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.

1787124187

Update

Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Telecall network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

1787120573

Investigating

Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Telecall network subscribers in Brazil. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

1787119681