SMS Delivery Delays Multiple Networks in Malaysia and African Countries

Resolved

We are no longer experiencing SMS delivery delays to multiple networks in Malaysia and African countries. This incident has been resolved.

Update

We are observing recovery in SMS delivery delays to multiple networks in Malaysia and African countries. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

List of Impacted Networks:

Malaysia Digi Network Malaysia Celcom Network Malaysia Red One (XOX) Network Angola Movicel Network Comoros Telma Network Tanzania Tigo Network Tanzania Zantel Network Central African Republic Telecel Centraf Network Ghana Vodafone Network Mali Telecel Network

Update

We are observing recovery in SMS delivery delays to multiple networks in Malaysia and African countries. We will continue monitoring the service to ensure a full recovery. We will provide another update in 30 mins or as soon as more information becomes available.

List of Impacted Networks:

Malaysia Digi Network Malaysia Celcom Network Malaysia Red One (XOX) Network Angola Movicel Network Comoros Telma Network Tanzania Tigo Network Tanzania Zantel Network Central African Republic Telecel Centraf Network Ghana Vodafone Network Mali Telecel Network

Investigating

We are experiencing SMS delivery delays to multiple networks in Malaysia and African countries. Our engineers are working with our carrier partner to resolve the issue. We will provide an update in 1 hour or as soon as more information becomes available.

List of Impacted Networks:

Malaysia Digi Network Malaysia Celcom Network Malaysia Red One (XOX) Network Angola Movicel Network Comoros Telma Network Tanzania Tigo Network Tanzania Zantel Network Central African Republic Telecel Centraf Network Ghana Vodafone Network Mali Telecel Network