Our Engineers are Investigating an Issue with 5XXs from Twilio Public API to Customer via Rest Proxy

Resolved

The Twilio Programmable Messaging API was partially degraded for 1 minute on Nov 18th, 2025 between 12:35:00 PST and 12:36:00 PST. During this period of time, customers sending a message may have received elevated volumes of 5xx's in API responses. This issue has now been resolved.

Update

Our engineers are currently investigating the customer impact of a retroactive issue with 5XXs from Twilio Public API to Customer via Rest Proxy. We will follow up and provide customer impact details within 2 hours.