SMS Delivery Delays from Twilio Tollfree Numbers to AT&T Network in the US


Incident resolved in 1h15m59s

Resolved

Our Engineers have detected multiple network degradations over AT&T in the US. For that reason, we have merged this incident with the one for failures via Short codes. For the latest updates, please refer to our ongoing Status updates here: https://status.twilio.com/incidents/jnf8mp4mfj1b

1729511997

Investigating

We are experiencing SMS delivery delays from Twilio Tollfree numbers to AT&T Network in the US. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

1729511673

Investigating

We are continuing our investigation and have discovered Twilio Toll-free is affected by the issue.

1729508551

Investigating

We are experiencing SMS delivery delays from Twilio Tollfree numbers to AT&T Network in the US. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

1729508488

Investigating

Our monitoring systems have detected a potential issue with Toll Free messaging in the US. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

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