Digital Chat Transfer failures in Flex

Resolved

Issue has been resolved and Digital Chat Transfer functionality in Flex is operating normally at this time.

Investigating

Our engineers have identified the issue with Digital Chat Transfer functionality in Flex. We expect to provide another update in 1 hour or as soon as more information becomes available.

Investigating

Our monitoring systems have detected a potential issue with trasfer function in Flex. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.