Call Quality Issue to and From a Subset of Twilio's Phone Numbers in Brazil.


Incident resolved in 27h23m40s

Resolved

The issue affecting Call Quality to and from a subset of Twilio's phone numbers in Brazil has been resolved, and the service is functioning normally at this time.

1734103450

Update

Quality issue to a subset of Twilio's numbers in Brazil is now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.

1734096272

Investigating

We are continuing to investigate a Call Quality issue to and from a subset of Twilio's phone numbers in Brazil. Our engineering team has been alerted and is actively investigating. We will provide an update in 4 hours or as soon as more information becomes available.

1734084803

Investigating

We are continuing to investigate a Call Quality issue to and from a subset of Twilio's phone numbers in Brazil. Our engineering team has been alerted and is actively investigating. We will provide an update in 2 hours or as soon as more information becomes available.

1734078217

Investigating

We are continuing to investigate a Call Quality issue to and from a subset of Twilio's phone numbers in Brazil. Our engineering team has been alerted and is actively investigating. We will provide an update in 1 hour or as soon as more information becomes available.

1734075115

Update

We are continuing to investigate a Call Quality issue to and from a subset of Twilio's phone numbers in Brazil. Our engineering team has been alerted and is actively investigating. We will provide an update in 1 hour or as soon as more information becomes available.

1734074925

Update

Quality issue to a subset of Twilio's numbers in Brazil is now operating normally. We will continue to monitor for system stability. We'll provide another update in 24 hours or as soon as more information becomes available.

1734056768

Update

Quality issue to a subset of Twilio's numbers in Brazil is now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.

1734049583

Investigating

We are continuing to investigate a Call Quality issue to and from a subset of Twilio's phone numbers in Brazil. Our engineering team has been alerted and is actively investigating. We will provide an update in 8 hours or as soon as more information becomes available.

1734029659

Investigating

We are continuing to investigate a call Quality Issue to a Subset of Twilio's Numbers in Brazil. Our engineering team has been alerted and is actively investigating. We will provide an update in 4 hours or as soon as more information becomes available.

1734015264

Investigating

We are continuing to investigate a call Quality Issue to a Subset of Twilio's Numbers in Brazil. Our engineering team has been alerted and is actively investigating. We will provide an update in 2 hours or as soon as more information becomes available.

1734008040

Investigating

Our monitoring systems have detected a potential call quality issue to a subset of Twilio's phone numbers in Brazil. Our engineering team has been alerted and is actively investigating. We will update in 1 hour or as soon as we have more information.

1734004830