SMS Delivery Report Delays to Globe Network in Philippines for a subset of Registered Sender IDs

Resolved

We are no longer experiencing SMS delivery report delays when sending messages to Globe Network in Philippines for a subset of Registered Sender IDs. This incident has been resolved.

Update

We are observing recovery in SMS delivery report delays when sending messages to Globe Network in Philippines for a subset of Registered Sender IDs. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating

We are still experiencing SMS delivery report delays when sending messages to Globe Network in Philippines for a subset of Registered Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hour or as soon as more information becomes available.

Investigating

We are experiencing SMS delivery report delays when sending messages to Globe Network in Philippines for a subset of Registered Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.