Duplicate Zendesk Tickets Coming in From Multiple Customers

Resolved

The issue in Zendesk that causes multiples open tickets has been resolved and Zendesk is operating normally at this time.

Update

Zendesk is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.

Investigating

Our engineers have identified the issue in Zendesk that causes multiples open tickets and are working to implement a fix. We will provide another update in 4 hours or as soon as more information becomes available.

Investigating

Our engineers have identified the issue in Zendesk that causes multiples open tickets and are working to implement a fix. During this time please refrain from submitting multiple tickets for the same issue. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating

Our engineers have identified the issue in Zendesk that causes multiples open tickets and are working to implement a fix. During this time please refrain from submitting multiple tickets for the same issue. We will provide another update in 1 hour or as soon as more information becomes available.