Slow Response Times and Increased Errors for Lookup API V2

Resolved

Twilio Lookup API V2 was degraded for 38 minutes between 3:35pm and 4:13pm Pacific Time on 06/17/2025. During this period of time customers may have experienced slow API response times and increased errors. The issue has now been resolved.

Investigating

Twilio Lookup API V2 was degraded for 38 minutes between 3:35pm and 4:13pm Pacific Time on 06/17/2025. During this period of time customers may have experienced slow API response times and increased errors. The issue has now been resolved.

Investigating

Our monitoring systems have detected a potential issue with Lookup API v2. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.