Logins to Flex are Failing

Resolved

Flex login and customers should no longer have issues logging into Flex and it has been resolved. Flex login is operating normally at this time.

Update

We have fixed the issue with Flex login and customers should no longer have issues logging into Flex. The issue was related to DNS. If customers are still having issues logging in it is advised to restart your application. We expect to provide another update in 30 minutes or as soon as more information becomes available.

Update

We have fixed the issue with Flex login and customers should no longer have issues logging into Flex. The issue was related to DNS. If customers are still having issues logging in it is advised to restart your application.

Update

We are continuing to work on a fix for this issue.

Update

Our monitoring systems have detected issues with logging into Flex. Our engineering team has been alerted and is actively investigating. We expect to provide another update in 30 minutes or as soon as more information becomes available.

Update

Our monitoring systems have detected issues with logging into Flex. Our engineering team has been alerted and is actively investigating. We are seeing recovery however some customers will have issues when logging into flex. If customers are still having issues logging in they can restart their application and that can help with the issue.

Investigating

Our monitoring systems have detected a potential issueSynthetic tests are failing for prod us1. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.