SMS Delivery Report Delays to Small Networks in the US for a Subset of Short Codes


Incident resolved in 40h21m44s

Resolved

We are no longer experiencing SMS delivery report delays when sending messages to small Networks in the US for a subset of Short Codes. This incident has been resolved.

1750185812

Update

We are observing recovery in SMS delivery report delays when sending messages to small Networks in the US for a Subset of Short Codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

1750179196

Update

We are observing recovery in SMS delivery delays when sending messages to small Networks in the US for a Subset of Short Codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

1750172572

Investigating

We are continuing to experience SMS delivery report delays to multiple networks in the United States over a subset of Short Code. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

1750142674

Investigating

We are continuing to experience SMS delivery report delays to multiple networks in the United States over a subset of Short Code. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

1750128233

Investigating

We are continuing to experience SMS delivery report delays to multiple networks in the United States over a subset of Short Code. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

1750122319

Update

We are observing recovery in delivery report delays when sending to a subset of Small Networks in the US. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

1750116006

Update

We have identified that this incident is only impacting a subset of Small Networks in the US. We can confirm that main networks in the US are not impacted by this incident. Our engineers continue working with our carrier partners to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

1750103654

Update

We have identified that this incident is only impacting a subset of Small Networks in the US. We can confirm that main networks in the US are not impacted by this incident. Our engineers are working with our carrier partners to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

1750096492

Update

We are observing recovery in SMS delivery delays when sending messages to multiple Networks in United States over a subset of Short Code numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 1 hour or as soon as more information becomes available.

1750094043

Update

We are observing recovery in SMS delivery delays when sending messages to multiple Networks in United States over a subset of Short Code numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

1750086873

Update

We are observing recovery in SMS delivery delays when sending messages to multiple Networks in United States over a subset of Short Code numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 30 min or as soon as more information becomes available.

1750084992

Investigating

We are continuing to experience SMS delivery report delays to multiple networks in the United States over a subset of Short Code. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available

1750064412

Investigating

We are continuing to experience SMS delivery report delays to multiple networks in the United States over a subset of Short Code. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

1750050810

Investigating

We are continuing to experience SMS delivery report delays to multiple networks in the United States over a subset of Short Code. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

1750043955

Investigating

We are experiencing SMS delivery report delays to multiple networks in the United States over a subset of Short Code. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

1750040508