SMS and MMS Delivery Delays From a Subset of Twilio Long Codes to Multiple Networks in Australia


Incident resolved in 7h56m2s

Resolved

The incident has been resolved and SMS and MMS delivery from a subset of Twilio Long Codes to affected networks in Australia is operating normally.

1787743520

Update

We have observed a recovery in SMS and MMS delivery from a subset of Twilio Long Codes to network subscribers on multiple networks in Australia and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

1787734204

Update

We have observed a recovery in SMS and MMS delivery from a subset of Twilio Long Codes to network subscribers on multiple networks in Australia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

1787726980

Update

Twilio customers may be experiencing SMS and MMS delivery delays from a subset of Twilio Long Codes to multiple networks in Australia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

1787724170

Update

Twilio customers may be experiencing SMS and MMS delivery delays from a subset of Twilio Long Codes to network subscribers on multiple networks in Australia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

1787720110

Update

Twilio customers may be experiencing SMS and MMS delivery delays from Twilio to Australia network subscribers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available. Components: :pencil2: SMS, APAC

1787719610

Update

Twilio customers may be experiencing SMS and MMS delivery delays from Twilio to Australia network subscribers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

1787715600

Update

Twilio customers may be experiencing SMS delivery delays from Twilio to Australia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

1787715182

Investigating

Twilio customers may be experiencing SMS delivery delays from Twilio to Australia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

1787714958