MMS Delivery Delays to Multiple Networks in the US from aSubset of Shortcodes


Incident resolved in 12h39m32s

Resolved

We are no longer experiencing MMS delivery delays when sending messages to multiple networks in the US from a subset of shortcodes. This incident has been resolved.

1728129901

Update

We are observing recovery in MMS delivery delays when sending messages to multiple networks in the US from a subset of shortcodes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

1728123212

Update

We are observing recovery in MMS delivery delays when sending messages to multiple networks in the US from a subset of shortcodes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

1728116609

Update

We are observing recovery in MMS/SMS delivery delays when sending messages to multiple networks in the US from a subset of shortcodes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

1728110062

Investigating

We continue to experience MMS delivery delays when sending messages to multiple networks in the US from a subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

1728095755

Investigating

We continue to experience MMS delivery delays when sending messages to multiple networks in the US from a subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hour or as soon as more information becomes available.

1728088999

Investigating

We are experiencing MMS delivery delays when sending messages to multiple networks in the US from a subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

1728085041

Investigating

Our monitoring systems have detected a potential issue with MMS delivery delays to multiple networks in the US from a subset of shortcodes. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

1728084329