We are Experiencing a Disruption Impacting Usage Reporting, Account Creation and Multiple Billing Services


Incident resolved in 6h52m17s

Resolved

The issue affecting normal operations for usage reporting, account creation and multiple billing services has been resolved, and the service is functioning normally at this time.

1766003024

Update

We still see normal operations for Usage reporting, account creation and multiple billing services. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.

1765996318

Update

We still see normal operations for Usage reporting, account creation and multiple billing services. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.

1765988115

Update

We continue to see normal operations for Usage reporting, account creation and multiple billing services. We will continue to monitor for system stability. We'll provide another update in 30 mins or as soon as more information becomes available.

1765985547

Update

Usage reporting, account creation and multiple billing services are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 mins or as soon as more information becomes available.

1765982911

Investigating

We are experiencing a disruption impacting usage reporting, account creation and multiple billing services. This may cause delayed usage visibility in the Console and via the public Usage API, prevent new account signups and make pricing lookups unavailable. We expect to provide another update in 1 hour or as soon as more information becomes available.

1765980689

Investigating

We are continuing to investigate this issue.

1765980332

Investigating

We are experiencing a disruption impacting usage reporting, account creation and multiple billing services. This may cause delayed usage visibility in the Console and via the public Usage API, prevent new account signups and make pricing lookups unavailable. We expect to provide another update in 1 hour or as soon as more information becomes available.

1765980019

Investigating

We are experiencing a disruption impacting usage reporting, account creation and multiple billing services. This may cause delayed usage visibility in the Console and via the public Usage API, prevent new account signups and make pricing lookups unavailable. We expect to provide another update in 1 hour or as soon as more information becomes available.

1765979891

Investigating

We are experiencing an issue in Twilio main account creation is not working .. Our engineering team is actively working to resolve the issue. We expect to provide another update in 30 minutes or as soon as more information becomes available.

1765978287