User Authentication Identity SNA Failure Increase for Telkomsel in Indonesia


Incident resolved in 5h37m16s

Resolved

The incident has been resolved and User Authentication Identity SNA failure increase for Telkomsel in Indonesia is operating normally.

1776252032

Update

We have observed a recovery in User Authentication Identity SNA failure increase for Telkomsel in Indonesia and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

1776243629

Update

We have observed a recovery in User Authentication Identity SNA failure increase for Telkomsel in Indonesia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

1776236069

Update

Twilio customers may be experiencing User Authentication Identity SNA failure increase for Telkomsel in Indonesia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

1776231987

Investigating

Twilio customers may be experiencing User Authentication Identity SNA failure increase for Telkomsel. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

1776231796