Voice Call Post Dial Delay and Failures From a Subset of Twilio Phone Numbers to Verizon United States

Resolved

The incident has been resolved and voice calls from a subset of Twilio Phone Numbers to Verizon network subscribers in the United States are operating normally.

Update

We have observed a recovery in voice calls from a subset of Twilio Phone Numbers to Verizon network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating

Twilio customers may be experiencing voice call post dial delay and call failures from a subset of Twilio Mobile Numbers to network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.