SMS Delivery Delays to Multiple US Networks via a Subset of Short Codes

Resolved

We are no longer experiencing SMS delivery delays when sending messages to multiple US networks via a subset of short codes. This incident is resolved.

Update

We are no longer experiencing SMS delivery delays when sending messages to multiple US networks via a subset of short codes. This incident is resolved.

Update

We are observing recovery in SMS delivery delays when sending messages to multiple US networks via a subset of short codes. We will continue to monitor the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Update

We are observing recovery in SMS delivery delays when sending messages to multiple US networks via a subset of short codes. We will continue to monitor the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating

We are experiencing SMS delivery delays when sending messages to multiple US networks via a subset of short codes. Our engineers are working with our carrier partners to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.