SMS Delivery Delays to Multiple Network in US via Subset of Long Codes


Incident resolved in 8h54m43s

Resolved

We are no longer experiencing SMS delivery delays when sending messages to Multiple Network in US via subset of long codes. This incident has been resolved.

1728204589

Update

We are observing recovery in MMS/SMS delivery delays when sending messages to Multiple Network in US via subset of long codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

1728197570

Investigating

We continue to experiencing SMS delivery delays when sending messages to Multiple Network in US via subset of long codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hour or as soon as more information becomes available.

1728184317

Investigating

We are experiencing SMS delivery delays when sending messages to Multiple Network in US via subset of long codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hour or as soon as more information becomes available.

1728177340

Investigating

We are experiencing SMS delivery delays when sending messages to Multiple Network in US via subset of long codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

1728174416

Investigating

We are experiencing SMS delivery receipts delays when sending messages to Number Access Network in US via subset of long codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

1728173196

Investigating

Our monitoring systems have detected a potential issue with SMS delivery receipts delay to Number Access network in US via subset of long codes. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

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