Conversations Temporary Sync Issues in ie1

Resolved

Twilio Conversations in ie1 was degraded for 7 minutes between 21:28:30 and 21:36:30 UTC, on 01/20/2025. During this period of time customers may have experienced delayed/missed real-time updates. The issue has now been resolved.

Update

Our engineers are currently investigating the customer impact of a retroactive issue with Converstations. We will follow up and provide customer impact details within 2 hours.