Rest API Latency for Products other than Voice, Messaging, Flex, and Taskrouter


Incident resolved in 1h25m26s

Resolved

The issue causing delays with REST API calls related to products other than Voice, Messaging, Flex, and TaskRouter has been resolved, and the service is functioning normally at this time.

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Update

We are seeing recovery from the issue causing delays with REST API calls related to products other than Voice, Messaging, Flex, and TaskRouter. We will continue to monitor to ensure a full recovery. We expect to provide another update in 30 minutes or as soon as more information becomes available.

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Investigating

We are investigating an issue potentially causing delays with REST API calls related to products other than Voice, Messaging, Flex, and TaskRouter. Voice, Messaging, Flex and TaskRouter are working as expected without delays. Our engineering team is actively investigating and we will provide an update in one hour or as soon as more information is available.

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Investigating

Our monitoring systems have detected a potential issue with Twilio's REST API services. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

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