SMS Delivery Delays and Call Failures From and To Multiple Networks in Chile via Subset of Twilio Chile Phone Numbers
Resolved
We are no longer experiencing SMS delivery delays when sending messages to multiple networks in Chile via a subset of Twilio phone numbers. This incident has been resolved.
Update
We are observing recovery in SMS delivery delays and call failures from and to multiple networks in Chile via a subset of Twilio Chile phone numbers. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Investigating
We are still experiencing SMS delivery delays and call failures from and to multiple networks in Chile via a subset of Twilio Chile phone numbers. We have identified the incident in relation with nationwide Power outage in Chile. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
Investigating
We are still experiencing SMS delivery delays and call failures from and to multiple networks in Chile via a subset of Twilio Chile phone numbers. We have identified the incident in relation with nationwide Power outage in Chile. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Investigating
We are still experiencing SMS delivery delays and call failures from and to multiple networks in Chile via a subset of Twilio Chile phone numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Investigating
We are experiencing SMS delivery delays and call failures from and to multiple networks in Chile via a subset of Twilio Chile phone numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.