SMS Delivery Failures to a Subset of Numbers in Australia


Incident resolved in 25h37m32s

Resolved

We are no longer experiencing SMS delivery failures to Australia for a subset of Twilio's numbers. This incident has been resolved.

1733864052

Update

We are observing recovery SMS delivery delays when sending messages to a subset of Twilio's numbers in Australia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

1733855921

Investigating

We are still experiencing SMS delivery delays failures to a subset of numbers in Australia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.

1733824989

Investigating

We are still experiencing SMS delivery delays failures to a subset of numbers in Australia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.

1733796808

Investigating

We are continuing to investigate this issue.

1733796491

Investigating

We are experiencing SMS delivery delays failures to a subset of numbers in Australia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

1733783524

Investigating

We are experiencing SMS delivery delays failures to a subset of numbers in Australia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

1733776513

Investigating

We are experiencing SMS delivery delays failures to a subset of numbers in Australia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

1733773122

Investigating

We've become aware of a potential issue with SMS delivery delays failures to a subset of Twilio's numbers in Australia. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

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