Call Quality Issue to a Subset of Twilio's Numbers in Colombia


Incident resolved in 8h32m20s

Resolved

Call quality to a subset of Twilio's numbers in Colombia has been resolved and is operating normally at this time.

1734399696

Update

Call quality to a subset of Twilio's numbers in Colombia is now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.

1734392916

Update

Call quality to a subset of Twilio's numbers in Colombia is now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.

1734385707

Update

Call quality to a subset of Twilio's numbers in Colombia is now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.

1734378960

Investigating

We are investigating a call quality issue to a subset of Twilio's numbers in Colombia. We expect to provide another update in 2 hours or as soon as more information becomes available.

1734372361

Investigating

Our engineers have identified the issue with call quality issue to a subset of Twilio's numbers in Colombia. We are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.

1734369887

Investigating

Our monitoring systems have detected a potential issue with call quality issue to a subset of Twilio's numbers in Colombia. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

1734368956