SMS Delivery Report Delays to Multiple Networks in the United States of America Via A Subset Of Shortcodes

Resolved

We are no longer experiencing MMS/SMS delivery Report delays when sending messages to multiple networks in the United States of America via a subset of shortcodes.. This incident has been resolved.

Update

We are observing recovery in delivery report delays when sending messages to multiple networks in the United States of America via a subset of shortcodes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating

We are continuing to investigate this issue.

Investigating

We are continuing to investigate this issue.

Investigating

We are experiencing SMS delivery report delays when sending messages to multiple networks in the United States of America via a subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.