Increased Latency in Creating Transcripts

Resolved

Our engineers have monitored the fix and confirmed that the issue causing increased latency in creating transcripts has been resolved. All services are now operating normally at this time.

Update

Our engineers have implemented a fix and are monitoring system performance for the issue causing increased latency in creating transcripts We will provide another update in 2 hours or as soon as more information becomes available.

Update

Our engineers have identified an issue causing increased latency in creating transcripts due to a spike in received recordings and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.