SMS Delivery Delays to Small Networks in the US for a subset of Toll free numbers


Incident resolved in 12h42m35s

Resolved

We are no longer experiencing MMS/SMS delivery delays when sending messages to small Networks in the US for a subset of Toll free numbers. This incident has been resolved.

1749995483

Update

We are observing recovery in delivery report delays when sending messages to small Networks in the US for a subset of Toll free numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 8 hours or as soon as more information becomes available.

1749992071

Update

We are observing recovery in delivery report delays when sending messages to small Networks in the US for a subset of Toll free numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 4 hours or as soon as more information becomes available.

1749977780

Update

We are observing recovery in delivery report delays when sending messages to small Networks in the US for a subset of Toll free numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

1749970997

Update

We are observing recovery in delivery report delays when sending messages to small Networks in the US for a subset of Toll free numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

1749964351

Investigating

We are experiencing SMS delivery delays when sending messages to small Networks in the US for a subset of Toll free numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

1749960489

Investigating

We are experiencing SMS delivery delays when sending messages to small Networks in the US for a subset of Toll free numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

1749953285

Investigating

We are experiencing SMS delivery delays when sending messages to small Networks in the US for a subset of Toll free numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

1749949878

Investigating

We are experiencing SMS delivery delays when sending messages to small Networks in the US for a subset of Toll free numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

1749949728