SMS Delivery Delays to Multiple Networks in United States of America via Subset of Shortcodes

Resolved

We are no longer experiencing SMS delivery delays when sending messages to Multiple Networks in the United States of America via a subset of shortcodes. This incident has been resolved.

Update

We are observing recovery in SMS delivery delays when sending messages to Multiple Networks in the United States of America via a subset of shortcodes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating

We keep experiencing SMS delivery delays when sending messages to Multiple Networks in the United States of America via a subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating

We are experiencing SMS delivery delays when sending messages to Multiple Networks in the United States of America via a subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Investigating

Our monitoring systems have detected a potential issue with SMS delivery delays to multiple networks in United States of America via subset of shortcodes. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.