SMS Delivery Delays and Failures from Twilio to Claro Brazil


Incident resolved in 17h19m48s

Resolved

We are no longer experiencing SMS delivery delays and failures from Twilio to Claro network subscribers in Brazil. This incident has been resolved.

1775119111

Update

We have observed a recovery in SMS delivery from Twilio to Claro network subscribers in Brazil and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

1775112019

Update

We have observed a recovery in SMS delivery from Twilio to Claro network subscribers in Brazil and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

1775105274

Investigating

We are still experiencing SMS delivery delays and failures from Twilio to Claro network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.

1775081655

Investigating

We are still experiencing SMS delivery delays and failures from Twilio to Claro network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.

1775067272

Investigating

We are still experiencing SMS delivery delays and failures from Twilio to Claro network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

1775060066

Investigating

Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Claro network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

1775056723