SMS Delivery Delays to Orange Network in Congo

Resolved

Twilio SMS was degraded for 290 minutes between 02:50 PST and 07:40 Pacific Time on 01/17/2025. During this period of time, customers may have experienced SMS delivery delays to the Orange network in Congo. The issue has now been resolved.

Update

Our engineers are currently investigating the customer impact of a retroactive issue causing SMS delivery delays to the Orange network in Congo. We will provide an update with customer impact details within the next two hours.