MMS Scheduled Media Deletions Failing

Resolved

We are no longer experiencing MMS media deletion failures. This incident has been resolved.

Investigating

We are observing recovery from the issue causing MMS media deletion failures. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating

We are investigating an issue causing MMS media deletions to fail for customer accounts with the privacy-based account flag enabled. Deletion failures have been occurring since 9:22 AM PT. We expect to provide another update in 1 hour or as soon as more information becomes available.

Investigating

Our monitoring systems have detected a potential issue with MMS media deletions. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.