Outbound SMS & Voice Failures for Australian Phone Numbers

Resolved

Outbound SMS & Voice Failures for Australian Phone Numbers has been resolved, and Phone Numbers are operating normally at this time.

Update

Our engineers have identified the issue causing ported out Australia Numbers to not appear in Console. A large amount of the impacted phone numbers has been fixed and we continue working on restoring the remaining amount. Outbound SMS & Voice services will be affected for impacted numbers. We expect to provide another update in 16 hours or as soon as more information becomes available.

Update

Our engineers have identified the issue causing ported out Australia Numbers to not appear in Console. A large amount of the impacted phone numbers has been fixed and we continue working on restoring the remaining amount. Outbound SMS & Voice services will be affected for impacted numbers. We expect to provide another update in 16 hours or as soon as more information becomes available.

Update

Our engineers have identified the issue causing ported out Australia Numbers to not appear in Console and are working to deploy a fix. Outbound SMS & Voice services will be affected for impacted numbers. We expect to provide another update in 8 hours or as soon as more information becomes available.

Update

Our engineers have identified the issue causing ported out Australia Numbers to not appear in Console and are working to deploy a fix. Outbound SMS & Voice services will be affected for impacted numbers. We expect to provide another update in 4 hours or as soon as more information becomes available.

Investigating

We continue to investigate an issue with ported out Australia Numbers not appearing in Console. We expect to provide another update in 2 hours or as soon as more information becomes available.

Investigating

We are investigating an issue with ported out Australia Numbers not appearing in Console. We expect to provide another update in 1 hour or as soon as more information becomes available.

Investigating

Our monitoring systems have detected a potential issue with phone numbers. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.