Voice Calls Audio Quality Degradation From Networks Subscribers to Subset of Twilio Colombia Landline Phone Numbers


Incident resolved in 8h59m4s

Resolved

Audio quality with Voice calls from Network Subscribers to a subset of Twilio landline numbers in Colombia is now operating normally. This issue is now resolved.

1770854963

Update

Audio quality with Voice calls from Network Subscribers to a subset of Twilio landline numbers in Colombia is now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.

1770848363

Update

We are continuing investigating an issue with degraded audio quality with Voice calls from Network Subscribers to a subset of Twilio landline numbers in Colombia. We expect to provide another update in 2 hours or as soon as more information becomes available.

1770841263

Update

We are continuing investigating an issue with degraded audio quality with Voice calls from Network Subscribers to a subset of Twilio landline numbers in Colombia. We expect to provide another update in 2 hours or as soon as more information becomes available.

1770834513

Update

We are continuing investigating an issue with degraded audio quality with Voice calls from Network Subscribers to a subset of Twilio landline numbers in Colombia. We expect to provide another update in 2 hours or as soon as more information becomes available.

1770826209

Update

We are investigating an issue with degraded audio quality with Voice calls from Network Subscribers to a subset of Twilio landline numbers in Colombia. We expect to provide another update in 1 hour or as soon as more information becomes available.

1770822619