We Are Experiencing an Issue With Twilio Rest APIs Resulting in Unexpected 503 Errors Across Multiple Products


Incident resolved in 3h14m7s

Resolved

Programmable Messaging Insights and Programmable Voice Insights are now operating normally.

1743458670

Update

Programmable Messaging Insights and Programmable Voice Insights are now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.

1743452951

Investigating

We are investigating increased error rates across multiple Twilio products. We expect to provide another update in 2 hours or as soon as more information becomes available.

1743452070

Investigating

We are investigating increased error rates across multiple Twilio products. We expect to provide another update in 1 hour or as soon as more information becomes available.

1743448633

Investigating

We've become aware of a potential issue with elevated 5xx to istio downstreams. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

1743447023