SMS Delivery Delays to Liberty Mobile in Puerto Rico via  Subset of Shortcodes

Resolved

We are no longer experiencing SMS delivery delays when sending messages to Liberty Mobile in Puerto Rico. This incident has been resolved.

Update

We are observing recovery in SMS delivery delays when sending messages to Liberty Mobile in Puerto Rico via a subset of shortcodes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating

We continue to experience SMS delivery delays when sending messages to Liberty Mobile in Puerto Rico via a subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

Investigating

We continue to experience SMS delivery delays when sending messages to Liberty Mobile in Puerto Rico via a subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Investigating

We are continuing to experience SMS delivery delays when sending messages to Liberty Mobile in Puerto Rico via a subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating

We are experiencing SMS delivery delays when sending messages to Liberty Mobile in Puerto Rico via a subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.