Spikes in Call Signing Failures


Incident resolved in 50m45s

Resolved

The issue affecting a small subset of calls that may have completed without STIR/SHAKEN signature has been resolved, and the service is functioning normally at this time.

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Update

We have started seeing recovery for a small subset of calls that may have completed without STIR/SHAKEN signature. We will continue to monitor to ensure a full recovery. We expect to provide another update in 30 minutes or as soon as more information becomes available.

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Investigating

We are observing a small subset of calls that may have completed without STIR/SHAKEN signature, which could cause carriers to treat the call as spam. Our engineering teams are actively working to resolve these issues. We expect to provide another update in 1 hour or as soon as more information becomes available.

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Investigating

Our monitoring systems have detected a potential issue with call signing failures. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

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