SMS Delivery Receipt Delays from Twilio to Telefonica El Salvador


Incident resolved in 9h41m50s

Resolved

The incident has been resolved and SMS delivery receipts from Twilio to Telefonica network subscribers in El Salvador are operating normally.

1785514629

Update

We have observed a recovery in SMS delivery receipts from Twilio to Telefonica network subscribers in El Salvador and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

1785514136

Update

We have observed a recovery in SMS delivery receipts from Twilio to Telefonica network subscribers in El Salvador and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

1785506891

Update

Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Telefonica network subscribers in El Salvador. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 4 hours or as soon as more information becomes available.

1785495975

Update

Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Telefonica network subscribers in El Salvador. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.

1785488685

Update

Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Telefonica network subscribers in El Salvador. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

1785483771

Investigating

Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Telefonica network subscribers in El Salvador. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

1785479719