SMS Delivery Delays from a Subset of Twilio Alphanumeric Sender IDs to Orange Botswana


Incident resolved in 3h53m3s

Resolved

The incident has been resolved and SMS delivery from a subset of Twilio Alphanumeric Sender IDs to Orange network subscribers in Botswana is operating normally.

1778160119

Update

We have observed a recovery in SMS delivery from a subset of Twilio Alphanumeric Sender IDs to Orange network subscribers in Botswana and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

1778153151

Update

Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Alphanumeric Sender IDs to Orange network subscribers in Botswana. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

1778149829

Update

Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Alphanumeric Sender IDs to Orange network subscribers in Botswana. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

1778146160

Investigating

Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Alphanumeric Sender IDs to Orange network subscribers in Botswana. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

1778146136