TrustHub, Regulatory Compliance, A2P Compliance, Toll-Free Verification and Short Codes, PN Provisioning, Pricing Page API and Flex Studio Systems are Impacted

Resolved

The TrustHub, Regulatory Compliance, A2P Compliance, Toll-Free Verification, Pricing Page API, Short Codes system, PN Provisioning, and Flex Studio are fully functional again. This incident has been resolved.

Investigating

We have been informed that a fix is implemented and the TrustHub, Regulatory Compliance, A2P Compliance, Toll-Free Verification, Pricing Page API, Short Codes system, PN provisioning, and Flex Studio are functional again. We will continue to monitor to ensure a full recovery. We expect to provide another update in 30 minutes or as soon as more information becomes available.

Investigating

Customers attempting to access TrustHub, Regulatory Compliance, A2P Compliance, Toll-Free Verification, Pricing Page API, and Short Codes systems will receive 5xx in the console and API. Additionally, PN provisioning and Flex Studio are also impacted. Our engineers are working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Investigating

Customers attempting to access TrustHub, Regulatory Compliance, A2P Compliance, Toll-Free Verification, Pricing Page API, and Short Codes systems will receive 5xx in the console and API. Additionally, PN provisioning and Flex Studio are also impacted. Our engineers are working to resolve the issue. We will provide another update in 30 minutes or as soon as more information becomes available.

Investigating

Our monitoring systems have detected a potential issue with Twilio Console. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.