Automated Alert: No Customer Impact

Resolved

We have fully investigated the incoming-customers-flex-chats-are-reporting-unable-to-reply issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.

Investigating

Our monitoring systems have detected a potential issue with incoming-customers-flex-chats-are-reporting-unable-to-reply. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.