Call Failures to Subset of Canadian Local and Toll-Free Numbers


Incident resolved in 62h46m53s

Resolved

The issue affecting calls to a subset of Canadian Twilio local and toll-free numbers has been resolved, and the service is functioning normally at this time.

1754916605

Update

We continue to see recovery in failed calls to a subset of Canadian Twilio local and toll-free numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 4 hours or as soon as more information becomes available.

1754902443

Update

We continue to see recovery in failed calls to a subset of Canadian Twilio local and toll-free numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

1754895768

Update

We have started seeing recovery in failed calls to a subset of Canadian Twilio local and toll-free numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

1754889272

Investigating

We are continuing to experience failed calls to a subset of Canadian Twilio local and toll-free numbers. Our engineers are investigating with our carrier partners. We will provide another update in 24 hours or as soon as we have more information.

1754802870

Investigating

We are continuing to experience failed calls to a subset of Canadian Twilio local and toll-free numbers. Our engineers are investigating with our carrier partners. We will provide another update in 16 hours or as soon as we have more information.

1754745429

Investigating

We are continuing to experience failed calls to a subset of Canadian Twilio local and toll-free numbers. Our engineers are investigating with our carrier partners. We will provide another update in 8 hours or as soon as we have more information.

1754716965

Investigating

We are continuing to experience failed calls to a subset of Canadian Twilio local and toll-free numbers. Our engineers are investigating with our carrier partners. We will provide another update in 4 hours or as soon as we have more information.

1754702758

Investigating

We are continuing to experience failed calls to a subset of Canadian Twilio local and toll-free numbers. Our engineers are investigating with our carrier partners. We will provide another update in 2 hours or as soon as we have more information.

1754695591

Investigating

We are experiencing failed calls to a subset of Canadian Twilio local and toll-free numbers. Our engineers are investigating with our carrier partners. We will provide another update in 1 hour or as soon as we have more information.

1754691993

Investigating

Our monitoring systems have detected a potential issue with calls to Canadian Twilio numbers. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

1754690592