SMS Delivery Failures From a Subset of Portugal Twilio Phone Numbers

Resolved

We are no longer experiencing SMS delivery failures from a subset of Portugal Twilio phone numbers. This incident has been resolved.

Update

We are observing recovery in SMS delivery delays when sending messages to subset of Portugal Twilio phone numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating

We are experiencing SMS delivery failures from a subset of Portugal Twilio phone numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Investigating

Our monitoring systems have detected a potential issue with SMS delivery failures to a subset of phone numbers in Portugal. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.