WhatsApp Templates are not Synced to Twilio


Incident resolved in 11h18m41s

Resolved

Onboarding new WhatsApp senders and WhatsApp templates not synced to Twilio has been resolved and it is operating normally at this time.

1758747734

Investigating

We are still experiencing an issue where customers that onboard new WhatsApp senders may experience that their WhatsApp templates are not synced to Twilio. Our engineers are working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

1758730757

Investigating

We are still experiencing an issue where customers that onboard new WhatsApp senders may experience that their WhatsApp templates are not synced to Twilio. Our engineers are working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

1758716398

Investigating

We are still experiencing an issue where customers that onboard new WhatsApp senders may experience that their WhatsApp templates are not synced to Twilio. Our engineers are working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

1758709615

Investigating

We are experiencing an issue where customers that onboard new WhatsApp senders may experience that their WhatsApp templates are not synced to Twilio. Our engineers are working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

1758707013